You are here: Home Smart Drive Terms And Conditions

Smart Drive Terms And Conditions

Please read through our terms and conditions carefully.

Driving Lessons & Social Distancing

As we cannot keep a 1 or 2 meter distance during driving lessons we will respond and implement directions given to us by the government to ensure we reduce the risk of spreading the Covid 19 virus.

Currently our driving instructors have been directed to implement the following.

  1. Lessons must not go ahead if either the student or driving instructor has any symptoms relating to Covid 19 or have been in contact with anybody within the last 14 days that have had the Covid 19 symptoms.
  2. The student will be asked to wash hands with soap and water for at least 20 seconds prior to leaving the home and entering the vehicle for driving lessons.
  3. Request no shorts to be worn so as much of the skin and body is covered as possible to reduce risk of the virus making contact with skin.
  4. Driving Instructor and student to use hand sanitiser before lesson starts and during driving lesson.
  5. Cockpit controls and interior to be cleaned before each lesson and student entering the vehicle, using antibacterial/ anti virus wipes or spray and disposed of into a sealed plastic bag. (particular attention to cleaning the following, steering wheel, indicator, wiper and other control stems, interior mirror, keys, internal door handles, arm rests, gear stick, window control buttons, seat belt including buckle & clasp, sun visors, hand brake, seat & steering wheel adjustment leavers/controls, heating controls & dash board.)
  6. Windows and air vents to be open to improve ventilation within the vehicle.
  7. Gloves and face masks may be worn at the discretion of the pupil and driving instructor as this is yet to be proven to be safe practice in the vehicle whilst instructions are being given.

Safety within our vehicles is our top priority and we apologies if these actions offend or upset anyone.

Thank you for your understanding during these difficult times.


Unless Covid 19 related as per above, cancellations must be made at least 48 hours before the time of the lesson to the instructor or the lesson fee will be charged.

The Driving Instructor can reserve the right to cancel lessons if the pupil is not fit to drive due to safety reasons.

The Driving Instructor will reserve the right to withdraw the car from test without notice should the pupil not be up to test standard due to safety reasons.

The Driving Instructor will advise the pupil when appropriate to book the practical test.

Special Offers / Beginners packages

  • All Special Offers are subject to the discretion of Smart Drive UK.
  • First Free Lesson given to all pupils who book 10 lessons or more and form part of a two hour lesson.  Free hour is given to pupils who have some previous driving experience but not to full licence holders. This can not be taken in conjunction with the beginners starter packages.
  • First Lesson (Assessment) is for pupils with some experience and is added to a a fully paid hour lesson or block booking. Eg The lesson will be a 2 hour lesson if paying as you go or the initial block of 10 hours will be 11 hours.
  • Beginners packages are for pupils who have had no previous driving experience at all.
  • 5 hour beginner starter package will be taken as 2 x 2 hour lessons and the remaining one hour held back for hour taken during the test itself.
  • All starter packages are purchased as a complete package deal and therefore no part refunds are given for any hours not taken.

The Driving Instructor

Is a self-employed independent driving instructor. All lessons booked direct with him/her and introduced through Smart Drive UK constitute an agreement between himself/herself (The Instructor) and the pupil.
All payments are made direct to the independent driving instructor and any refunds will be made from the independent driving instructor.

The Driving Instructor can reserve the right to cancel lessons if the pupil is not fit to drive due to safety reasons

Block Bookings/ Intensive Courses

Must be paid for in advance otherwise normal hourly rate will apply. Block Bookings and Intensive Courses are purchased as a complete package and no part refunds will be given for hours not taken.

Theory And Practical Tests

Can only be taken by holders of a Provisional Driving Licence holders.

Road Safety

We reserve the right to cancel the Lesson if the pupil is deemed to be unfit for driving due to alcohol, drugs or other medical reasons that may affect the safety to others.
We reserve the right to withdraw our cars for tests without notice should the pupil prove not to be up to test standard.


We can not be held responsible for postponements of lessons due to illness or mechanical breakdown, nor for driving tests postponed by the Driving Vehicle and Standards Agency.


Call us:

Call: 01903 691002
Call: 07760 767170
Call: 0845 0179778
Text: 07760 767170

Please Find Us on Google Plus

Beginner Packages

Checkout our BEGINNER STARTER PACKAGES in your area. They are genuine great value packages that give our normal high quality structured lessons on the first lesson AND on the road.

Office Hours:

Mon - Fri: 9.00am - 9.00pm
Sat: 9.30am - 4.30pm
Sun & B-Holiday: Closed

Useful Links